FREQUENTLY ASKED QUESTIONS

Are these pieces truly handmade?

Yes. Every item is entirely handcrafted by skilled makers — small variations in texture, finish and marks are a natural part of the process and make each piece unique.

Why do the photos differ from the final product?

Photography captures one moment and lighting; natural materials and handcrafting introduce subtle differences in color, grain, and finish. Each piece may therefore look slightly different from the image, which is part of its charm.

How long will my order take?

Production and lead times vary by product and artisan. Times shown on the product page are indicative; final delivery depends on current workshop capacity and raw‑material availability. We’ll confirm estimated lead time after you place the order.

Can lead times change because of materials?

Yes. Many of our makers use local or reclaimed materials whose availability can fluctuate. If we expect delays due to material sourcing, we’ll notify you promptly with a revised timeline and options.

Are the room photos accurate representations of the products?

Some lifestyle images on the site are AI‑generated or stylized for context. They are meant to convey atmosphere and scale, but dimensions, proportions and setting may differ from the actual piece — please rely on the product description and technical specs for exact measurements.

I need changes / want more details — how do I communicate with you?

For custom requests, availability updates, or technical details, contact us via the product page or atinfo@vagabond-atelier.com. Artisans and our team will review and respond with timelines and any pricing adjustments.

CONTACT US FOR ANY QUESTIONS